Phone Orders  

We are a Home based business and we answer your phone call at the office in our home, we ask that you call between the hours of 10:00 AM and 5:00 PM Central Time Monday through Friday.   We are closed on Saturday and Sunday.  We are closed on major holidays.

Method of Payment   

We accept VISA, MasterCard, Discover, American Express, PayPal, cashiers checks, money orders and personal checks in US funds.  Provide us with your credit card information, including your security code (the last 3 digits on the back of the card)… if you wish to use PayPal, let us know and we will send you an invoice for payment (If you choose PayPal, $3.00 will be added for processing fees).

 

Our Guarantee

. All tools are guaranteed to be sharp to your satisfaction and is backed by a 30-day guarantee.  If you are not completely satisfied with the way the perform, let us know and we will resharpen them at no additional cost or refund your purchase amount, whichever you prefer.  Return item(s) within 30 days of original invoice date. Buyer pays all return shipping fees. No returns after 30 days after delivery. Item must be undamaged and shown to be in the condition you recieved them.

Shipping  

All tools are shipped within 2 or 3 days after your order is received.  You can expect the fastest shipping available. Exceptions are when we attend wood carving shows and seminars in which case we may be away from our office for a few days. We ship orders by United States Postal Service (USPS) Priority Mail 2 or 3 day delivery.  Cost is determined by the order size and weight.

We make every effort to return your tools as quickly as possible, however, sometimes we may be away from the shop.  If there is going to be a delay, we will keep you informed.   Sales Tax of  8.25% is applied to orders in the State of Texas. The tax applies to all merchandise and local sales tax will be added to your order.

Our standard shipping charges are:

(Shipping within the United States):

Shipping within the USA is based on the total weight the order.  Weight of the package determines the actual shipping cost you will be charged based on USPS Postal Rates. 

Alaska, Hawaii, and Canada Shipments 
(Actual Cost, Best Way)  Contact us for actual shipping cost.  Extra options are available for additional amounts.  All shipping will be handled by our selected carriers.

International Shipments 

(Actual Cost, Best Way)  Contact us for actual shipping cost.  Extra options are available for additional amounts.